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Solution · Business automation

Your team's best hours are going to work a robot should do.

Every scaling company accumulates swivel-chair work: copying data between tools, chasing approvals, updating three systems to close one deal. We find those loops, automate the ones worth automating, and document them so they keep working after we leave.

Book a stack auditWhat's included
You're in the right place if
Manual handoffs everywhereDeals close in one tool, invoices start in another, onboarding kicks off in a third — and a human ferries data between all of them.
Zapier sprawlDozens of zaps built by different people over the years. Some fire twice, some fire never, and one is silently mangling your data.
"We'll fix it when it breaks"Automations run with no error alerts, no owner, and no docs. You find out they failed from an angry customer.
Scope

What we take off your plate.

Process mapping

We document the actual workflow — not the wiki version — and find where hours leak before touching any tool.

Automation builds

Cross-tool workflows in Zapier, Make, or native platform automation — built for maintainability, not cleverness.

Integration plumbing

API-level connections where no-code hits its limits: webhooks, middleware, and custom field mapping between systems.

Error handling & monitoring

Alerts, retries, and failure paths, so automations fail loudly instead of silently corrupting data.

Sprawl cleanup

Audit and consolidation of legacy zaps, scenarios, and scripts — retiring duplicates and documenting survivors.

Internal ops tooling

Approval flows, intake forms, and notification systems that give recurring internal processes a paved road.

Engagement

Two ways to work with us.

Project

Fixed-scope build

A defined piece of work with a start, an end, and a handover. Best for migrations, rebuilds, and audits.

  • →Scoped and quoted after the stack audit
  • →Milestone-based delivery
  • →Documentation included in scope
Ongoing · most common

Embedded ops partner

A monthly retainer where we operate as part of your team — running the machine and improving it as we go.

  • →Fixed monthly capacity, flexible priorities
  • →Inside your Slack and sprint cadence
  • →Monthly stack health review
Deliverables

What “done” looks like.

Every engagement leaves artifacts behind — not just changes in your instance.

  • DOC
    Process map, current vs. automatedWhere the hours went, where they go now, and what each automation replaced.
  • SYSTEM
    Working automationsBuilt, tested, and running in your stack with error handling included.
  • DOC
    Automation registryEvery workflow catalogued: what it does, what it touches, who owns it.
  • SYSTEM
    Monitoring & alertsFailure notifications routed to a channel someone actually reads.
  • CADENCE
    Quarterly automation reviewFailure trends, new automation candidates, and retirement list.
From the field notes
The Hidden Cost of Automation Sprawl →

Start with the audit.

45 minutes, free, and you keep the findings either way. It's also how we scope every engagement — so nothing here starts with a guess.

Book a stack audit